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Creative Project Manager

Strategic Brand & Creative Leadership for Growing Companies

I help brands and businesses navigate the intersection of strategy, creativity, and execution. Whether leading a rebrand, refining digital experiences, or managing creative projects, I bring structure and vision to every engagement.

🌟 Project Planning & Execution – Overseeing campaigns, product launches, and rebranding projects with efficiency.
🌟 Cross-Functional Leadership – Managing designers, marketers, and strategists to bring ideas to life.
🌟 Process Optimization – Improving workflows, creative processes, and collaboration across teams.

🌟 Leading cross-functional teams to execute branding, marketing, and digital experience projects.
🌟 Managing timelines, budgets, and deliverables to ensure efficiency and impact.
🌟 Overseeing creative direction and workflow optimization for campaigns and brand initiatives.

PROFESSIONAL SUMMARY

Strategic and results-driven Project Manager with expertise in brand strategy, UX design, and cross-functional project execution. Adept at managing timelines, optimizing workflows, and aligning stakeholder objectives to drive business outcomes. Proven ability to analyze user needs, improve engagement through data-driven insights, and implement scalable solutions in both nonprofit and entrepreneurial environments.

KEY ACCOMPLISHMENTS

  • Successfully managed and executed brand and UX strategies for 10+ e-commerce and service-based businesses, leading to increased engagement and revenue growth.
  • Led user-centric projects that improved customer journey touchpoints, resulting in a 20% increase in user satisfaction metrics.
  • Spearheaded cross-functional initiatives that enhanced operational efficiency and optimized service delivery across teams.

CORE COMPETENCIES

  • Project Lifecycle Management & Strategic Planning
  • Stakeholder Engagement & Relationship Management
  • Agile Methodologies & Change Management
  • Data Analysis & Performance Optimization
  • Process Improvement & Risk Mitigation
  • Cross-Functional Team Leadership & Collaboration
  • UX Research & Customer Journey Optimization

PROFESSIONAL EXPERIENCE

Project Manager | Fellow, Tech Fellowship

  • Managed cross-functional project execution, ensuring timely delivery and alignment with business objectives.
  • Developed and tracked project roadmaps, ensuring key milestones and deliverables were met on schedule.
  • Led stakeholder communication, fostering collaboration and transparency across teams.
  • Applied risk management and change management strategies to address project challenges proactively.
  • Championed user-centric practices, prioritizing customer satisfaction and engagement.

Project Manager & Brand Strategist | Self-Employed 

  • Managed end-to-end branding and UX projects, aligning design, development, and user research for optimized customer experiences.
  • Conducted competitive analysis and industry research, improving market positioning for clients.
  • Led stakeholder workshops, identifying business pain points and delivering data-backed solutions.
  • Resolved technical and design challenges, ensuring seamless functionality across digital platforms.
  • Implemented performance tracking and analytics, optimizing customer journey workflows.

Service Delivery Coordinator | Public Health Non-Profit Agency

  • Oversaw high-complexity service delivery operations, ensuring alignment with organizational objectives.
  • Built and maintained strong stakeholder relationships, enhancing engagement and satisfaction.
  • Leveraged Salesforce CRM to analyze service trends and optimize customer interactions.
  • Developed process improvement initiatives, enhancing efficiency and reducing response times.
  • Mentored team members, promoting professional development and continuous improvement.

TECHNICAL SKILLS

  • Project Management Tools: ClickUp, Trello, Asana, Jira, Miro, Notion, Coda, Slack
  • Design & UX: Figma, Adobe Creative Suite, Adobe XD, Serif Affinity Suite
  • Data & Analytics: Salesforce, Tableau, MySQL, SPSS, Excel, Google Analytics, Fathom
  • Web & E-Commerce: WordPress, Shopify, HTML, CSS, Zapier, Stripe, SEO

VOLUNTEER EXPERIENCE & PROJECTS

Chairperson, Job Search Council (2024 – Present)
Project Manager, 48in48.org (2024 – Present) 
Business Analyst, Delta Business Analyst Team Sprint by Clicked & Salesforce (2024)
Microsoft Leap Program – Project Management Mentorship (2024)
UX Designer, Bloomberg News x TKH Hackathon (2024)
Leadership Development & Training, American Cancer Society (2018)

EDUCATION & CERTIFICATIONS

Project Management Professional Certificate
Master of Science, Public Service Management 
Bachelor of Arts, Community Development & African American and African Studies 

Work With Me

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